Payment Policy

Online Payment

Credit Cards,  Debit Cards, Net Banking.

Contact Us

Couldn't find the information you needed? Please contact us at info@prime5d.in  or +91-7406338888.

Shipping Policy: We are committed to delivering your order in good condition and on time.

Shipping charges: We provide free shipping for all the items (In India only).

Who delivers

We use reputed couriers only for most of the deliveries.

For those areas which are not serviced by these couriers, we ship through the Government Registered posts.- We ship only in India.

Estimated delivery time

We ship Monday through Saturday, except on public holidays.

For all the areas serviced by reputed couriers the estimated delivery time is between 5-7 business days. For those serviced by the Indian Postal service the delivery time may be 1-2 weeks depending on the location.

Damaged or Tampered Packaging on Delivery

If the packaging is damaged or is tampered with at the time of delivery or if you think the product is in a bad condition at the time of delivery, please refuse to accept the package. Call our customer care at 9900000228 and send an email at www.Primehealth5d.com    with your Order ID. We will ensure that the product is replaced and delivered to you at the earliest. Product Cancellation, Return and Refund Policy Order Cancellation

To cancel an order, call our customer care at +91-7406338888 or send an email at info@prime5d.in with your Order ID.

If the order is not yet shipped, we will cancel its shipment and refund the amount after deducting the banker’s charges.

If the order is shipped but not delivered yet, we will cancel its shipment and refund the amount after deducting the bankers and courier charges.

Damaged or Defective Product

 If the product you received is damaged or defective, please call the customer care within 3 working days for a replacement.

 Products damaged while being used, do not qualify for refund or replacement.

Contact Us

Couldn't find the information you needed? Please contact us at info@prime5d.in or call +91-7406338888.

Note:

In case of any disputes the company decision is final.

All disputes are subject to BANGALORE jurisdiction.